Payments, Shipping and Returns

# Payments, Shipping, and Returns Policy Business Legal Name: Margal Business Email: office@footstools24.com Phone: 07511130877 Address: 7, Oystercatcher Close, Forres, IV36 2NY, GB --- ## 1. Payments ### Accepted Payment Methods Mariusz Galos accepts the following payment methods for your convenience: - Credit/Debit Cards: Visa, MasterCard, American Express - Online Payment Platforms: PayPal - Bank Transfers: Please contact us for bank details. ### Payment Terms - All payments must be made in GBP. - Payment is required at the time of purchase. Orders will not be processed until payment is received in full. ### Security - We use industry-standard encryption to protect your payment information. Your payment details are not stored on our servers. ## 2. Shipping ### Shipping Methods and Costs - Standard Shipping: Available for all UK orders. Delivery estimated within 7-21 business days. - Express Shipping: Available upon request. Delivery is estimated to be within 1-3 business days. - Shipping costs are calculated based on the weight and dimensions of your order and will be displayed at checkout. ### Shipping Policy - Orders are processed and shipped Monday through Friday, excluding public holidays. - A tracking number will be provided once your order has been dispatched. ### International Shipping - Currently, we only ship within the UK. For international shipping enquiries, please contact us directly. ## 3. Returns and Refunds ### Return Policy - Customers have the right to return products within 30 days of receipt. - To be eligible for a return, items must be unused, in the same condition that you received them in, and in the original packaging. - To initiate a return, please contact us at office@footstools24.com with your order number and reason for return. ### Refunds - Once your return is received and inspected, we will notify you of the approval or rejection of your refund. - If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 days. ### Exchanges - We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at office@footstools24.com. ### Return Shipping - Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable. ## 4. Contact Information For any questions or concerns regarding this policy, please contact us at: - Email: office@footstools24.com - Phone: 07511130877 --- Note: This policy is subject to change without notice. Please review our policies regularly to stay informed of any updates.